Lifeline Assistance Program
Oregon Telephone Assistance Program (OTAP)
Yes, you can afford telephone or internet service!
Oregon Lifeline, also known as the Oregon Telephone Assistance Program (OTAP), is a federal and state government program that reduces the monthly cost of phone or broadband service for qualifying low-income households.
How do I qualify?
You may qualify for Oregon Lifeline if you receive benefits from one of the following:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance
- Veterans Pension or Survivors Benefit Program
- Bureau of Indian Affairs General Assistance
- Tribally-administered Temporary Assistance for Needy Families (TTANF)
- Food Distribution Program on Indian Reservation
- Head Start
- Your total household income is at or below 135% of federal poverty guidelines
- Note: Federal and state regulations limit the Lifeline benefit to one per household for either phone or broadband service.
How do I apply to get a discount on my monthly phone or broadband bill?
Call the Oregon Public Utility Commission at 1-800-848-4442 Monday through Friday, 9 a.m. – 4 p.m. Email firstname.lastname@example.org
All relay calls are accepted: email@example.com
For more information, download the info sheet, or visit Oregon Lifeline – Oregon Telephone Assistance Program (OTAP).
Oregon Lifeline Program
201 High Street SE, Suite 100 Salem, OR 97301-3398 Office hours: Monday – Friday, 8am – 5pm
PO Box 1088 Salem, OR 97308
You may call PTC at 503 859-2136 for additional questions.