Lifeline
Explore Federal and State programs designed to make broadband and phone services more affordable for you and your family.
Federal Lifeline Support Program & Oregon Telephone Assistance Program
Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating providers like SCTC and PTC. The discount helps ensure that low-income consumers can afford 21st century broadband and the access it provides to jobs, healthcare, and educational resources.
Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but they may not receive a discount on both services at the same time. Lifeline also supports broadband Internet service and broadband-voice bundles. FCC rules prohibit more than one Lifeline service per household.
In addition to the Federal Lifeline discount, the Oregon Telephone Assistance Program offers an additional $10.00 state discount to eligible customers who apply their discount to a telephone or broadband service.
Eligibility & Application
To receive the Federal Lifeline discount and/or the Oregon Telephone Assistance Program discount each month, you must certify that you or someone in your household is eligible. Visit https://www.oregon.gov/puc/Pages/Oregon-Lifeline.aspx to complete an online application or call the Oregon Public Utility Commission at (800) 848-4442 to request a paper application. You must verify your continued eligibility annually (or as requested).
If there is someone else at the address who is receiving a Federal Lifeline discount and you wish to be considered a separate economic unit, the Federal Lifeline Application and proof of eligibility must be submitted along with the Federal Lifeline Household Worksheet.
For further information, please contact us via phone at 503-769-2121 or via email to [email protected].
